As the popularity of Amazon Echo and other such
devices grows, there seem to be an increasing number of users who are just not
getting along with these devices. Consequently, Amazon has offered a new paid
Intervention service to sort out communication issues and tensions between
users and their devices. Here is a transcript of one of those interventions
TH: Alexa, Your owner tells me that he is having a
hard time communicating with you. Can you respond to this?
Alexa: I’m sorry I did not understand the question.
TH: Well the question was why do you think your owner
is dissatisfied with you?
Alexa: I’m sorry I don’t know how to respond to
that question
Owner: That’s all I get, every damn question I ask “I’m
Soorrry, I don’t knuuuu how to respond to that!”
TH: Alexa,
can you respond to that?
Alexa: Can you state the question again. I’m not
sure I understood it.
Owner: I’ll state it again – Why don’t you go F***K
yourself!
Alexa: I’m sorry, I don’t know how to do that.
TH: Well it seems like both of you have a lot of
serious issues to work out. Would you like to schedule another time to meet and
discuss this.
Alexa: Your calendar shows an opening 10:00 am next
Tuesday. Shall I enter this as an appointment?
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